Appeal Review Process

Procedure for receiving and reviewing citizens' appeals

Types of Appeals

Application

Official request

Complaint

About illegal actions

Suggestion

Improvement proposals

Gratitude

Positive feedback

Submission Methods

Email

rektorat@uni.edu.uz

Via Website

www.uni.edu.uz/murojaat

In Person

Reception: Monday-Friday, 9:00-17:00

Review Period

15-30

Regular Appeals

Reviewed within 15-30 days

3-7

Urgent Cases

Expedited review process

30+

Complex Appeals

Will be notified if exceeding the deadline

Responsible Persons

Aliyev Alisher

Rector | +99871 123-45-67

rektor@uni.edu.uz

Kholmirzaeva Dilfuza

Vice Rector | +99871 123-45-68

prorektor@uni.edu.uz

Frequently Asked Questions

How long will it take to get a response to my appeal?

Regular appeals are processed within 15-30 days, urgent cases within 3-7 days. If your appeal requires additional verification, you will be notified separately.

What should I do if my appeal is rejected?

You may file a written objection or appeal to the court. To file an objection, follow the instructions provided with the rejection.

Can I submit an anonymous appeal?

No, all appeals must contain necessary personal identification information (full name, contact details, etc.). Confidentiality is strictly guaranteed by the laws of the Republic of Uzbekistan.